Last Updated: December, 2023
This Privacy Policy (“Policy”) outlines how Norland Labs, LLC. (“Company” or “Norland Labs” or “we” or “our” or “us”) handles information collected or provided when an end user (“you” or “your” or “User”) uses the Pebbles mobile device software application (“App”) and the Pebbles website located at https://www.pebbles.day/ (referred to as the “Online Service” and collectively with the App, the "Services"). Users use the Service to track and analyze their activities with one or more service providers and the potential tax impact associated with them (referred to as a "Provider"). Please note that by using the Services, you indicate your acceptance of this Policy as outlined below.
In order for us to provide the Services to you, we may request that you (i) provide us with log-in credentials to your Provider accounts so that we can access and use your Provider account information as described in this Policy and/or (ii) provide us with your email credentials so that we may access the emails a Provider sends to such email account and use such email content as described in this Policy. If you do not consent to our access to these accounts or credentials, please refrain from using the Services. Despite Pebbles' reasonable security measures, unauthorized access and use of such credentials may still occur as no security measures are 100% effective. Norland Labs strongly advises against sharing your login credentials for email accounts used for purposes other than your Provider relationships with Pebbles. This includes financial accounts, health data repositories, or other services that handle sensitive information. Norland Labs does not recommend sharing such login credentials with Norland Labs or any third party. Instead, consider creating a separate email account solely for your Provider relationships and use of the Services, using free services like Gmail, Yahoo! Mail, or Hotmail.
The information collected during your use of the Services includes the following: (a) Submitted Information. As part of using the Services, you may submit certain information to us. For example, when you register for an account on the Services we will collect information from you, including Personal Information such as your email address. “Personal Information” means information such as your email address that we can directly associate with a specific person or entity without additional information. To the extent you decline to share certain information with us, we may not be able to provide some or all of the features and functionalities found on the Services. (b) Automatically Collected Information. When you use the Services, we collect certain non-personally identifiable information from you, which can be associated with your user account. This information includes usage information, such as the frequency, duration, and manner in which you use the Online Service. We also collect server log data, such as your computer's IP address, browser type, and the webpage you visited before accessing the Online Service. Additionally, we gather information about the time and location of your use of the Store Service, as well as the amount of change you added or redeemed. (c) Tracking and Cookies. The Services may utilize web beacons and cookies to collect information. "Beacons" (also known as "pixels") are small graphics on a web page that track page views. "Cookies" are small text files that contain alphanumeric characters and are downloaded by your web browser or mobile device when you visit a website. When accessing and using the Services, we may employ both session cookies and persistent cookies. Cookies can be used to remember your user account information and preferences, customize the interface of the Services for you, and assist us in measuring and analyzing Service traffic. A session cookie is deleted when you close your browser, while a persistent cookie remains after you close your browser and may be used during subsequent visits to the Services. Persistent cookies can be deleted. To modify your cookie settings, please refer to your browser's documentation. Although the Services currently do not respond to "do not track" browser headers, you can take steps to limit tracking by deleting cookies from your computer's hard drive and configuring your browser to block all cookies or provide warnings before storing a cookie. (d) Analytics. We utilize specific third-party services to aid us in analysis, auditing, research, and reporting related to the Services. These third parties may employ web logs or web beacons and may set and access cookies on your computer or other device. Specifically, we utilize Google Analytics to assist in gathering and analyzing certain information for the purposes mentioned in this Policy. If desired, you have the option to opt out of Google Analytics' use of cookies by visiting https://tools.google.com/dlpage/gaoptout.
We internally use the information we collect as follows: (a) Provision of Services. We may use the collected information for the purposes you provided it, such as creating and maintaining an account for you or responding to your e-mailed questions. Additionally, we use the collected information to provide you with the features and functionality of the Services, as well as for our business operations as reasonably necessary. (b) Updates and Troubleshooting. We may also use the collected information to contact you regarding updates or modifications to the Services or to help troubleshoot problems, provide you with required notices in connection with disputes between you and another user or alert you to changes in our policies or agreements that may affect your use of the Services. (c) Personalized Content. We may use the collected information to personalize the content that you and others see based on personal characteristics or preferences. (d) Analytics and Improvements. We may also analyze collected information relating to your use of the Services in order to help us improve the Services and develop and improve other products and services. (e) Promotional Offers. We may use the collected information to provide you with promotional materials and offers. However, we will give you the ability to opt out of receiving such e-mails in accordance with applicable law. We will not provide your personally identifiable information to third parties for their own marketing purposes without your consent. (f) Combination. We may combine personal information collected through the Services with other information that we or third parties collect about you in other contexts—such as our communications with you via email, SMS text or phone, or your customer service records.
We share and disclose the information we collect about you as follows: (a) Advertising. We may provide advertisers and other third parties with aggregated, non-personally identifiable information about our user base and its interests and usage patterns. We may also partner with third party advertising companies in order to serve advertising regarding our products and services to users elsewhere on the web after they visit our website. This is a common practice called "retargeting." For more information on such practices and the ability to opt-out, you may visit http://www.aboutads.info. (b) Aggregated Data. We may make aggregated, anonymous data relating to activity on this Service available to third parties. (c) Business Arrangements. We may disclose non-personally identifiable information to third-party partners in furtherance of our business arrangements with them, including without limitation to jointly offer a product or service to you or create interoperability between our products and services and the products and services of such partners. (d) Transfer as Corporate Asset. In the event of a merger, sale of capital stock or assets, reorganization, consolidation or similar transaction involving Company, the information we possess, including personally identifiable information, shall be transferred as a corporate asset to the acquiring entity. (e) Legal Requirement. We will use and disclose information where we, in good faith, believe that the law or legal process (such as a court order, search warrant or subpoena) requires us to do so or in other circumstances where we believe it is necessary to protect the rights or property of Company, our users and/or third parties. (f) Affiliates. We may disclose this information to our affiliates for use as described in this Policy.
When we make any changes to our practices under this Policy, we will update the Effective Date. Your continued use of the Services after such changes will be considered as your acceptance of the changes. However, we will obtain your affirmative consent before applying any significant change to this Policy regarding how we use or disclose personally identifiable information that we collected or received prior to the date of the change.
The Services may contain offers from third parties or links to third-party websites. This Policy does not apply to information that you may provide to or that may be collected by third parties. We encourage you to request such third parties to provide you with their applicable privacy policies and other terms and conditions before engaging with or making a purchase from such third parties.
You can log into your account and view or amend your account information at any time. To delete all data associated with your account, please email us at hello@norlandlabs.com. Please note that while changes to your profile information are reflected promptly in active user databases, our servers may retain previously provided information. Upon request a user may request their account data to be removed from all databases used by Pebbles.
Customer Data After Deletion. Termination or deletion of your Account by either party may result in the forfeiture and destruction of all information and data, including User Account Data, associated with your Account. We reserve the right (including after termination) to access, read and disclose any information, including without limitation Account Data, as we reasonably believe is necessary to (a) satisfy any applicable law, regulation, legal process or request; (b) enforce these Terms of Service, including investigation of potential violations hereof; (c) security or technical issues; (d) respond to user support requests or (e) protect the rights, property or safety of us, our users and the public unless otherwise specified.
The personally identifiable information we collect about you is stored in limited access servers. We will maintain reasonable safeguards to protect the security of these servers and your personally identifiable information. However, no security measures are 100% effective and we cannot guarantee the security of your personally identifiable information. We expressly disclaim any representation or warranty, whether express or implied, with respect to ensuring, guaranteeing or otherwise offering any definitive promise of security in connection with your personal information or usage information. The security of your personal information is important to us. When you enter sensitive information, such as a credit card number or financial information, on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We do not knowingly collect information from children under 13 and the Services are not directed at children under 18. If you are a parent and believe your child under the age of 13 has used the Services and provided personally identifiable information to us through the Services, please write or email us at the address provided in Section 11 of this Policy and we will work to delete that Service account and any such personally identifiable information.
Company uses facilities in the United States. Your information will be stored and processed in the United States or other countries where Company has facilities. By using the Services, you consent to the transfer of information outside of your country, even if your country has more rigorous data protection standards.
We are committed to safeguarding the privacy of our users in accordance with the General Data Protection Regulation (GDPR). To ensure compliance, we collect and process personal data only for specific, explicit, and legitimate purposes as outlined in this privacy policy. We obtain user consent before gathering any personal information and provide clear explanations regarding the types of data collected, how it's used, and the rights users have over their data. Our users have the right to access, rectify, or erase their personal information upon request. We employ strict security measures to protect data integrity and confidentiality. By using our app, users acknowledge and consent to the processing of their data in accordance with GDPR regulations.
If you have any questions or concerns regarding this Policy, please contact us at hello@norlandlabs.com.
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